Account and Data Deletion
This page is a direct request point for App Store and Google Play data-deletion requirements. You can delete your Elyan account in the app or request deletion from support.
Delete from the app
Open Settings or Account in Elyan Mobile, choose Delete My Account, and complete the confirmation steps. This starts the deletion process for sessions, conversation history, device pairings, and user-linked task records.
Request deletion by email
If you cannot access the app, email support@elyan.dev from the address associated with your account. After your request is verified, the account and personal-data deletion process will begin.
Data that is deleted
Account and profile information, sessions, conversation history, device connections, user-linked task records, and user-created in-service context are deleted or anonymized.
Limited records that may remain
Limited records required for legal, security, payment, fraud-prevention, or dispute-resolution purposes may be retained for the required period. They are kept to the narrowest practical scope and deleted or anonymized when retention ends.
Manage subscriptions separately
Account deletion may not cancel an App Store or Google Play subscription in every case. If you have an active subscription, check and cancel it separately in the relevant store account.